Cobhay, Milverton TA4 1NJ
The General Data Protection Regulation (“GDPR”) is the
new legal framework effective from 25 May 2018 in the European Union.
Junker's Nursery is taking steps to ensure compliance and listed below is
information about the data we hold, how we use it and how you can access the
information we hold about you.
What information we hold
We securely hold basic personal data about individuals which can include name, address, email and phone numbers. This is information that you have knowingly provided when you have requested information or placed an order. Our website is currently a source of information only and has no facility for collecting data other than providing a link to our contact details.
Why we need this information
We need to know your basic personal data in order to provide you with products or information that you have asked us for.
What we do with this information
We do not operate a mailing list and do not send out emails other than as part of a conversation in reply to an enquiry. No third parties have access to your personal data unless we are legally obliged to provide it. We will never pass your data to any third parties unless this is required for order or service fulfilment. Such third parties could for example be transport companies, only to allow them to deliver to you in an accurate and timely manner and also to provide you with the ability to track your orders with them.
How long we keep this information
If you are a customer we are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years. We will hold Information about services or products that we have provided to you in the past, including the service(s) or product(s) provided, the amount that you paid, billing address and where the item was sent (if applicable), and any other information required to process a transaction. We will retain your information for as long as is required to provide you with a good service whenever you contact us regarding past orders.
Accessing the personal information that we hold
You are entitled to ask for details about the data we hold on you and the way it is used. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove your information at any stage. We will deal with and answer any such requests in a timely manner. Such requests can be made to email@example.com
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